Effective Date: May 18, 2026
At Zivora Glow, we take your privacy as seriously as we take your skincare. This policy explains exactly what information we collect, how we use it, and how we protect it. No jargon. No surprises.
Who We Are
Store: Zivora Glow Website: zivoraglow.com Email: hello@zivoraglow.com Business Location: United States / United Kingdom
What Information We Collect
A. Information You Give Us When you shop with us, we collect: — Your name — Email address — Phone number — Billing and shipping address — Order details — items purchased, order value, delivery notes — Messages you send us, including any photos or videos shared for support or returns — Account details if you choose to create one
B. Information Collected Automatically When you browse zivoraglow.com, we may collect: — IP address — Device type, browser, and operating system — Pages viewed, clicks, and time spent on site — Approximate location based on IP address — Cookie data and similar tracking identifiers
C. Payment Information Payments are processed securely by Stripe and PayPal. We never receive or store your full card number. Your financial data stays between you and your payment provider.
How We Use Your Information
We use your information to: — Process your order, take payment, and send confirmation — Ship your products and handle any delivery issues — Provide customer support and process returns or refunds — Detect fraud and protect our store and customers — Improve your shopping experience on zivoraglow.com — Send you exclusive updates, new arrivals, and promotions when you opt in
Emails & Marketing
If you join the Zivora inner circle, we may send you: — New collection announcements — Exclusive promotions and early access offers — Skincare guides and ritual tips — Abandoned cart reminders
You can unsubscribe anytime using the link in any of our emails. No hard feelings.
Cookies & Tracking
We use cookies for: — Site functions like cart and checkout — Security and fraud prevention — Analytics and performance tracking — Advertising and remarketing
You can manage cookies in your browser settings. Blocking cookies may affect certain site features.
When We Share Your Information
We only share your information when absolutely necessary to run our store or meet legal obligations.
Payment Providers Stripe and PayPal process your payments and may use your information for fraud prevention and legal compliance.
Shipping Partners To deliver your order, we share your name, phone number, shipping address, and order details with our fulfillment and shipping partners.
Email & Marketing Tools If you subscribe, your email and activity may be processed by our email marketing provider.
Analytics & Advertising Partners We may share limited data with analytics and advertising partners through cookies or tracking technologies.
Legal Reasons We may share your information if required by law, court order, or to protect the rights and safety of our customers or business.
International Transfers
Zivora Glow operates in the United States and United Kingdom. Your information may be processed in countries other than your own. We take reasonable steps to protect your data whenever it is transferred internationally.
Data Retention
We keep your personal information only as long as needed for: — Order processing and shipping — Returns and refunds — Customer support — Fraud prevention — Tax, accounting, and legal requirements
Your Rights
Marketing Choices Unsubscribe from our emails anytime using the link at the bottom of any message.
Access, Correction & Deletion You can request to: — Access the personal data we hold about you — Correct any inaccurate information — Delete certain personal information
We may retain some data where required for legal, tax, or fraud prevention purposes.
UK & EU Rights If you are in the UK or EU, you have additional rights under GDPR including: — Right to access your data — Right to correction or deletion — Right to object to certain processing — Right to data portability — Right to withdraw consent — Right to lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at hello@zivoraglow.com
Children’s Privacy
Zivora Glow is not intended for children under 13. We do not knowingly collect personal information from anyone under 13.
Security
We use industry-standard security measures to protect your information. No method of transmission or storage is 100% secure — but we take every reasonable precaution to keep your data safe.
Third Party Links
Our website may contain links to third party sites. We are not responsible for their privacy practices. We recommend reading their policies before sharing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend checking back periodically.
Contact Us
Questions about your privacy? We’re here.
Email: hello@zivoraglow.com Website: zivoraglow.com